FAQ

Do you ship worldwide?

Yes!

We deliver our magazines and Calendar direct to your door wherever you are in the world. Please select the correct store for shipping location. 

For Subscriptions please select International if the delivery address is outside the UK. 

 

Can I send an item as a Gift?

Yes!

Subscription: Simply add the recipient’s name and address as the shipping address.  

Single issues and the France Calendar: Send an item as a gift and add a gift message.  Just tick 'is this a gift' box on each product page and add your message. 

Please see the multi-ship information page on how to send a number of items to different recipients in one order: https://francemedia.shop/pages/multi-ship
Important: If you want to send the same product to a number of addresses, Select the product>  add your gift message> add to cart. Repeat until all your gift messages have been added.  Next head to cart and select 'multi-ship, you can then add in the addresses for each gift recipient 

 

I have a question about my Subscription

If your question is regarding the expected delivery time of your item or magazine, please see our Delivery Information here.  

Alternatively, contact the relevant subscription bureau who will be happy to help, please include your order and subscriber number if available

France Today Subscriptions – USA/Canada

Email: custsvc_france@fulco.com
Toll free – 866-734-1912

France Today Subscriptions – UK/Europe/Rest of the world (excluding USA/Canada)

Email – FranceMediaGroup@selectps.com

Telephone – +44(0)1202 087 628

French Property News 

Email – FranceMediaGroup@selectps.com

Telephone – +44(0)1202 087 628

 

 Can I order a France Calendar over the phone?

Yes!

Please call :  +44 (0) 1202 087 628

 

My item hasn’t arrived  / Damaged

Back Issues / Taste of France / Discover Paris / Calendars

Check the delivery information here. If your item hasn’t arrived in the estimated timescale, please do contact the courier directly within 45 days of dispatch. If your item has arrived damaged, please take some photographs as they will require this. For any issues with the courier, please do get in touch with us : support@francemedia.shop 

  

I want to send multiple products to multiple addresses?

No problem:  Please see the multi-ship information page on how to send a number of items to different recipients in one order: https://francemedia.shop/pages/multi-ship
Important: If you want to send the same product to a number of addresses, Select the product>  add your gift message> add to cart. Repeat until all your gift messages have been added.  Next head to cart and select 'multi-ship, you can then add in the addresses for each gift recipient 

Please Note: 

For Calendar deliveries to the USA or Canada, you will need to select the destination from the drop down menu at the bottom of the product page then click here

 

Can I subscribe to Taste of France magazine?

There is currently no subscription available for Taste of France magazine.

For free regular content visit our website Taste of France, also be the first to hear about future Taste of France news by subscribing to our newsletter here.

 

Can you promote my products?

If you would like to enquire about advertising then please email info@francemedia.com or telephone +44 (0)1225 463 752

 

Can't find your answer here?

If you still have a question about our products then contact us:

Email: support@francemedia.com 

Telephone: +44(0)1225 463752