Delivery Information
When can you expect your item?
Subscriptions to French Property News and France Today Magazine
Please note your subscription will start from the next published edition and NOT the magazine that is currently on sale. If the magazine has just been published, our subscription bureaus may be in touch to see if you would like to start with the current issue.
French Property News & France Today are published bi-monthly and the on-sale dates for each title are below:
France Today Magazine:
August/September 2024 (202) 18th July2024
October/November 2024 (203) 19th September 2024
December/January 2025 (204) 21st November 2024
French Property News Magazine:
September/October 2024 (389) 15th August 2024
November/December 2024 (390) 17th October 2024
January/February 2024 (391) 12th December 2024
The delivery timescale will vary based on which country you reside.
For delivery please allow:
- UK: 7 working days after the on-sale date
- EU: 10 workings days after the on-sale date
- USA/Canada: 21 working days after the on-sale date
- Rest of the World: 21 working days after the on-sale date
If you wish to get in touch with your subscription bureau contact:
FRANCE TODAY magazine subscriptions – USA/Canada
- Email: custsvc_france@fulco.com
- Toll free: 866-734-1912
FRANCE TODAY Magazine Subscriptions – UK/Europe/Rest of the world (excluding USA/Canada)
- Email – FranceMediaGroup@selectps.com
- Telephone: +44 (0) 1202 087 628
FRENCH PROPERTY NEWS Magazine Subscriptions -
- Email: FranceMediaGroup@selectps.com
- Telephone: +44 (0) 1202 087 628
Back Issues & Bookazines - Delivery:
Single-issue purchases including back issues and bookazines are all posted from the UK.
For orders of one magazine posted to an address in the UK, we will use Royal Mail. For any more than 2 magazines mailed to an address in the UK, your order will be shipped using Evri, and your order will be sent via a tracked service.
For all international orders (including to the US and Canada), your magazines will be sent through Spring Packets. At the time of checkout, you will be offered the choice of a non-tracked or tracked service.
These delivery options apply to the following titles:
- Taste of France (bookazine)
- Discover Paris (bookazine)
- France Today (back issues)
- French Property News (back issues)
Please allow:
- UK: 5 working days after the dispatch date
- EU: 10 workings days after the dispatch date
- Rest of the world: 21 working days after the dispatch date
France Calendar 2025
We are pleased to announce that the France Calendar 2025 will be available to order from the end of August 2023 with shipping starting from 1st October.
For orders of one calendar posted to an address in the UK, we will use Royal Mail. For any more than 2 calendars mailed to an address in the UK, your order will be shipped using Evri, and your order will be sent via a tracked service.
For all international orders (not including the US and Canada), your calendar will be sent through Spring Packets. At the time of checkout, you will be offered the choice of a non-tracked or tracked service.
- USA/Canada shipping: Shipped from the USA from 1st October 2024; Orders can be placed prior to this date ready for shipping.
- USA: 14 days after dispatch date
- Canada: 21 days after dispatch date
- UK: 5 working days after the dispatch date
- EU: 10 workings days after the dispatch date
- Rest of the world: 21 working days after the dispatch date
Issue with Delivery / Damaged Items
If your item hasn’t arrived in the estimated timescale above, please do contact the courier directly within 45 days of dispatch. If your item has arrived damaged, please take some photographs as they will require this. For any issues with the courier, please do get in touch with us : support@francemedia.shop
Multi-ship & Gift messages - NEW
Not available for subscriptions
You can now send an item as a gift and add a gift message. Just tick 'is this a gift' box on each product page and add your message.
Please see the multi-ship information page on how to send a number of items to different recipients in one order: https://francemedia.shop/pages/multi-ship
Important: If you want to send the same product to a number of addresses, Select the product> add your gift message> add to cart. Repeat until all your gift messages have been added. Next head to cart and select 'multi-ship, you can then add in the addresses for each gift recipient
Please also see our Frequently asked Questions and Answers Here
For all other queries please contact:
- Email: support@francemedia.com
- Telephone: +44(0)1225 463752